HumanClick makes it easy for you to interact in real time with visitors to your site. Here is how it works:

HumanClick system overview

Our system is designed as an independent service so that you won't have to install or run any software on your server. Therefore your site can be hosted with any site hosting services provider.

Site operator(s)

Once you are registered as an operator, HumanClick will be activated every time you connect to the internet. By default, the HumanClick application is minimized and provides you with an audio/visual alert as visitors browse into your site or when they ask to chat with you. Using the operator window you will receive a real-time view of visitor's profiles including information such as their host name, pages viewed, length of visit, etc. At any point during a visit to your site you may, in one click, open a chat request on the visitor's screen and offer him assistance.

Visitors

Visitors to a HumanClick enabled web site will be able to initiate a chat request by clicking on a button such as this one. The button is embedded in your site's web pages during the installation of HumanClick. Upon clicking this button, a chat window opens on the visitor's browser, and the site operator will receive a "request to chat" alert.

In some cases the site operator may want to be proactive and offer assistance to a visitor in your site. In this case the visitor will see a pop-up screen letting him know that there is someone on-line waiting to assist him.

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