Live Chat Software
Deliver live help to website visitors exactly when they need it. Or proactively invite them into a live chat to close more sales online.
Live chat software is now a standard communication channel for serving customers online and allows customer service agents to engage in a 1-to-1 chat with your website visitors in real-time.
Instantly provide live support, visitor tracking, and proactive sales for all your products and services.
Read more about our Live Chat software.
Click to Talk Software
Add a click-to-talk feature to your website and connect with customers instantly with a live voice conversation. Use VoIP click-to-call to supply live support and boost sales.
Escale a live chat dialogue to a voice conversation using Voice over Internet Protocol (VoIP) technology.
Read more about our Click-to-Talk product.
Email Management Software
Manage large volumes of customer emails and webforms responsively and effiently.
With our email management software, you rasie the level of your customer service by responding to inbound inquiries promptly and professionally every time.
Read more about our Email Management system.
Knowledge Base Software
Create and manage knowledge base articles with unlimited categories and subcategories.
The Knowledgebase can be searched by your customers and employees to easily find answers to questions. It generated automatic ally a list of FAQ (frequently asked questions).
Read more about our Knowledge Base Software.
The benefits of LivePerson's products
Real-Time Site Monitoring
Monitor the search terms and keyword terms customers are entering to find your site, and save money on pay-per-click advertising costs.
Benefits for Online Sales
- Increase online revenues. improve conversion rates and increase order size.
- Shorten the sales cycle. Connect with customers instantly to close on-the-spot sales.
- Increase customer loyalty. Build confidence and trust with your customers by showing them that a representative is just a click away.
Benefits for Online Support
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Decrease personnel costs. One operator can easily handle multiple live chats at the same time.
- Increase customer satisfaction and loyalty. Give your customers instant live help and provide immediate answers to their questions.
- Lower your phone bill. Save money be deflecting 1-800 calls to live chat and click-to-call while promoting traffic to your website.
- Our hosted services are quick to setup, easy to maintain and affordable.
Download a free trial NOW!
