Here's what HumanClick users have to say about their own experiences. Tune in to
find new ways to service your customers and close sales.
Since implementing HumanClick on our site, we have received nothing but
praise from our customers. HumanClick has actually helped increase our sales, as
noted in the following customer comment "Your customer service is great,
love this HumanClick. With support like this, we will be buying your Broadc@st
product." HumanClick was easy to set up and even easier to use. We found
Human Click so important to our business that we have even modified our bulk
mail product to allow our customer to embed the "click to chat" right
within their mass email messages. I recommend this product highly.
As the leading distributor of New Balance online, customers are always
asking questions about how to make their shoes more comfortable. By
incorporating Humanclick's customer service functionality onto our web site, our
customers now have the opportunity to interact with us online while shopping for
their favorite New Balance shoes. With three Certified Podiatrists on staff, if
a customer has a question about their feet, Humanclick enables us to give them
As a leading European computer hardware supplier and distributor, we use
HumanClick to increase our sales and provide answers to our customers' questions
in real-time. When you're looking to buy a particular product and you want
additional information, Humanclick is a very efficient and effective way to
Find a Therapist, Inc
We use HumanClick to provide counseling to our clients all over the World. I
can't tell you how excited we are about what HumanClick has done for us. We use
it constantly. We researched many similar products, but found HumanClick to
surpass them all. It is so convenient for both operators and clients. It is easy
to learn, the tracking features have helped us increase sales, and we offer our
online clients an opportunity to get to know us better. While we never
imagined it would be a life saving tool, on one occasion it did exactly
that. A young woman who was suicidal found our site and using the Leave A
Message feature of HumanClick contacted us. I happened to be at the
computer when the email arrived, went online to chat with her, and while
chatting was able to notify security by phone at her college. Within minutes
they found her in the college library and were able to give her assistance. Thank you
Jack Demmer Ford
Lincoln and Mercury
People in the automotive industry state that the Internet takes the one to
one interaction away. Well HumanClick helps to put that same interaction right
back into our site and our customers appreciate the fact that if for any reason
they have a question they know that they can get a hold of a live person.
HumanClick is such a plus for our business that we even mentioned it in our new radio
ad (mp3, 1Mb) for Aplanheadquarters.com
As the author of the FREE ebook: "Hot to Get People to Download Your
eBooks!", I enjoy HumanClick so much as it really allows us to give that
extra bit of personal attention our web site visitors really do appreciate.
One trick we use is to place the HumanClick code in our E-Books. This allows
us to monitor when anyone downloads an E-Book. We can actually send them a
message that pops up a window and says "Thanks for downloading...
etc." This really breaks the ice and makes for an easy way to chat about
future business. We also love the new 2.0 version which allows us to create
canned replies. Thanks for a great innovation.
I turned on HumanClick on our site to say that I was online. Immediately, I
had someone ask to chat. She turned into a potential lead that I passed off to
our sales rep to give her a call later in the day. In the next 3 hours, I've
chatted with 2 more people! I left the office and came back in the morning... I
had 3 messages while I was away!! Six potential sales in less than TWENTY-FOUR
HOURS!! What VALUE you have added to our Web site! We are a design and hosting
firm for roughly 5,000 real estate agents. Thanks so much!
I installed HumanClick Operator on my Apple PowerBook with Virtual PC and my
desktop PC and it works fantastic! Both my wife and I are so pleased with your
product. We just started our Online Store and your product just adds so much
to both our customer's and our own experiences. Sincerely.
I am writing to you today to THANK YOU for this product you have developed and I
bet many of victims of domestic violence are feeling the same as I. I can not
only talk with victims while I am at home but even so while at work. I can talk
to women and men alike who are in a very desperate situation in regards to
living in a domestic violence situation and I believe I was able to talk a
suicidal woman out of ending her pain and looking at life a different way when
she left her abuser. I have been there many of times so I related to her but
without your program I wouldn't of been able to save her.
After using HumanClick for six months on more than 200 pages of
SkiMall.Net, I can only say - Wow! Our return visitor numbers have sky
rocketed and our referral hits are fast approaching what we receive from
search engines. HumanClick has been so successful for SkiMall.Net that we
have expanded our service from just answering shopping questions to answering
inquires on every subject imaginable. I can honestly say, SkiMall.Net would
not be in the postition as an e-commerce leader if it had not been for
We are a huge fan's of HumanClick, we have been using the service for about 3
weeks now and it has increased our sales by 25%. We cant' thank you guys
enough, keep up the great work!
I love what HumanClick is doing for our business! The fact that I can monitor
our traffic in real-time is amazing. What really helps is seeing how they came
to our site through the referer section. I changed the WAV file in the program
directory to a "MOOOoooooo!" People on the phone keep asking me if I
bought a Gateway 2000! No, that's just HumanClick telling me about the traffic
"HumanClick" is absolutely incredible, particularly knowing
where our users are being referred from - this is invaluable marketing data!
Thank you! Again, thanks so much - it's really an amazing piece of software.
Brian A. Smith